Automate Health Communication to Improve Patient & Member Relationships
In industries as intimate and life-altering as health and wellness, communication is essential, but not always possible – especially when the stakes are high and resources are low. Don’t let that lead to bad reviews or lower-quality care; automate communication to improve relationships without adding to your workload.
Send health- or wellness-related communication via:
Support Every Patient with Reverse Billing on SMS Replies
Not all patients have the resources or mobile data to view or respond to emails or online information. Reverse billing on SMS replies enables recipients to respond to your SMSs for free, adding their SMS cost to your account.
Some of our SMS features include:
Create Meaningful Experiences with Automated Health Communication
Steep the culture of connection and communication into your service, the patient experience, and your health organisation with message automation.
What Our Clients Say About Everlytic
Everlytic allows us to send email, SMS and voice broadcasts; supporting our integrated approach to communication. The platform helps us track our communications, keep our database updated, and collect data like RSVPs to events. Working with Everlytic and our Relationship Manager has been one of my best experiences when working with a supplier.
Sandile MntamboMarketing Manager
Everlytic makes it easy to connect with our valuable clients, and to effortlessly share information with them.
Mandy BarnardClient Services Co-ordinator
Everlytic has become an invaluable partner in regards to how, where and when we communicate with our customers and our promoters. The system has become part of our daily communications toolkit when it comes to email and SMS creation, database management, and reporting. More than that, the dedicated team at Everlytic makes sure that, regardless of the time of day, we are assisted within minutes – and that has made all the difference.
Jonathan BassingthwaighteMarketing Manager
I have been working with Everlytic for many years. I thank the staff for their personal touch with clients. They are willing to listen to our specific needs and provide a tailor-made solution that works for us as a company. With every company stressed out about the financial impact of Covid-19 and lockdowns, thank you Everlytic for giving us the peace of mind of being able to continue to communicate with our clients at this difficult time.
Faith RukandeHead of Marketing
In retail, customer service feedback has the ability to fundamentally destroy your brand advocacy. That is why we set out to find a solution that allowed us to bridge the gap between customer experience, feedback, and follow-up with customers - in real time. Wilene and the team at Everlytic were incredible in assisting us with an advanced workflow automation solutions, which revolutionised how we approach our NPS process.
Frankie CodaDigital Marketing Manager
The Everlytic platform enables personalised and professional communication that is easy to build, update and manage. The Everlytic team is always ready to assist and support great communication, embodying the very culture that builds the business of relationship management. Our business has benefitted immensely from both the Everlytic software, as well as their training and tool kits.
Paula HulleyChief Executive Officer
The biggest difference on email delivery compared to our previous email platform is that there is a report for a whole Master List under a List Group. This shows high level delivery. We can identify which targeted bases have a higher bounce rate and track a specific member’s behaviour i.e. opens, clicks & bounces.
Ilze StocktonMarketing Executive
Everlytic to me in one word would be empowering. Everlytic has really empowered my team to be better marketers and also provide better service and communications to our clients and also better content to our customers. The support team at Everlytic is really amazing and this is the reason why I’ve had such a long relationship with them.
Leigh de JamaerMarketing and Brand Manager
Everlytic has helped us to channel, time and schedule our communications to our clients. We can plan ahead, monitor and do the necessary reporting. Everlytic is effective and has transformed the way we communicate to our clients to be truly customer-centric.
Gillian LoosHead of Digital
Reach Out to Learn More About the Everlytic Platform
Speak to an Everlytic consultant to find out how our platform can support you to deliver great customer care to your patients, and improve the capacity and efficiency of your health organisation.