Do you have reams of contact lists & low engagement? It may be affecting your business. Spring clean your contact database to boost engagement, delivery & sales.
One of the best ways to collect customer data is by tracking behaviour. Here are examples of customer behaviour you can track to automate communication.
An automated communication workflow is a communication journey with intelligent conditions, data filters, and actions. Here’s an infographic of the basics.
Creating a crisis communication framework before a crisis happens helps employees make effective decisions in the moment. Step 1? Compile a team. Here’s how…
