How to

The customer experience is more important than ever. Here are tools you can use to create a customer experience strategy that amplifies your client engagement.

In 2021, marketing is getting involved in after-sales support – and it makes business sense. Here’s how you can improve customer retention by doing this beyond the sale.

The benefits of automated communication go beyond what you may think. This is what our Marketing Manager, Karyn Strybos, has to say.

Do you have reams of contact lists & low engagement? It may be affecting your business. Spring clean your contact database to boost engagement, delivery & sales.

One of the best ways to collect customer data is by tracking behaviour. Here are examples of customer behaviour you can track to automate communication.

Powerful email content educates, informs, inspires, or helps your audience solve a problem. These are the three rules for creating it for your brand.