Black Friday 2020: What to Expect
The year 2020 has been one for the record books – and this year’s Black Friday and Cyber Monday may follow suit, especially in ecommerce. Here’s what you can expect…
The year 2020 has been one for the record books – and this year’s Black Friday and Cyber Monday may follow suit, especially in ecommerce. Here’s what you can expect…
POPIA came into effect on 1 July 2020, giving South African organisations one year to comply. Here’s guidance on what this means for marketers.
Our Marketing Manager, Karyn Strybos, spoke with Smile FM about what POPIA legislation means for direct marketing, POPIA myths, and consent. Listen.
Hyper-personalisation is more than greeting a person by name. Our Senior Digital Copywriter breaks it down, exploring how to collect data so you can use it.
The benefits of automated communication go beyond what you may think. This is what our Marketing Manager, Karyn Strybos, has to say.
Whether you’re just getting started building automated communication workflows or you’re more experienced, here are 4 questions to ask yourself.
Do you have reams of contact lists & low engagement? It may be affecting your business. Spring clean your contact database to boost engagement, delivery & sales.
Integrating your communication platform with other systems takes automation to the ultimate level. Here are ways you can use it to improve efficiencies.
One of the best ways to collect customer data is by tracking behaviour. Here are examples of customer behaviour you can track to automate communication.
For automated communications to work, you need contact data. This is the first level of automation. Here are some of the features you can use at this level.
An automated communication workflow is a communication journey with intelligent conditions, data filters, and actions. Here’s an infographic of the basics.
In today’s instantly gratifying world, automation is more than a buzz word… it’s essential to your business success. Here are six reasons why.
Most customers are happy to access email content via mobile, but not all. Understand which customers are which in our latest blog post. Read it here.
Don’t wait until a crisis to figure out how to communicate with your audience. Here’s what you need to know about prepping your communication tech ahead of time.
Creating a crisis communication framework before a crisis happens helps employees make effective decisions in the moment. Step 1? Compile a team. Here’s how…
Your email content isn’t the only way to optimise your open rate. Here are five of the technical elements you can work on too.
Email subject lines are one of the first things subscribers see of an email and it often determines if they open it. Here are our tips to make them compelling.
Powerful email content educates, informs, inspires, or helps your audience solve a problem. These are the three rules for creating it for your brand.
Growing an email database is an ongoing process. But, it shouldn’t take long to get started. Here are some ideas on how to do it.
During COVID-19, businesses are cutting communication costs as a survival strategy. But we’ve got a different take on it: now’s the best time to keep it up.